Our Place O.S.H.C & Pre-Kindy

I put my son in here after I was recommended this place was told it was amazing.. I had never put my children in any sort of care before so didn't know what to expect. When we first dropped him off for his first day we were not shown where to go or what to do what procedure to take or anything I had to prompt someone and ask what the process was, as it was his first day, she quickly told a basic, he will go here then there then here and walked off. Lucky we had got my son super excited there was no tears. Then on pick up my mum was picking him up there was no questions asked on who was collecting him, my sister and his dad also walked in collected him on other occasions and again, no questions were asked they just walked in collected him. After multiple emails going unanswered by the centre they finally responded with, as my child wasn't a at risk" child they didn't think to check everyone who collected him as he recognised who was collecting him. eventually after many emails most of mine going unanswered they implemented a different policy which lasted a few weeks I decided to pull my son out early and he was also going to be going to big school in the new year. I then approached the centre multiple time for his portfolio twice before I left to be told it would be sent out to me as they couldn't find it and didn't want me to wait around and via email which has been completely ignored and have had other mums ask on my behalf and be told they will get it for me and have not received it. I would never recommend this place and I know a few mums including the one who recommended it to me who would no longer recommend it to anyone else. There are many other reasons why I would never go back here including rude staff members

What the actual clown world are we living in when this is on Our Place OSHC & Pre-Kindy enrolment forms for 3/4yr olds?If you want to see for yourself here's the link to the enrolment forms https://prodadmin.myxplor.com/enrollment_v2/centre/jTanjud3uNbA24356g4OzGY9vw?param=https%3A%2F%2Fwww-ourplaceoshcandprekindy-com.filesusr.com%2Fhtml%2F034729_5123a2a6fbcd25dff05b50f3520931b2.htmlFar out kids at that age are still struggling to decide what the want as a snack let alone distinguish what their PRO-NOUNS" are or if they should choose between the 5x genders that are available to them.Simple biology is THERE ARE 2X GENDERS

My girls go every second Saturday for weekend care, they absolutely love it there. We are so thankful that we have found Amy and this centre,she is amazing and treats my girls as her own.

The girls on the floor are absolutely beautiful, warm and welcoming but the management or women on the desk need a serious update. Unfortunately we had to take our daughter out due to the lack of respect and rudeness.

My 3yr old absolutely loves going here...she has formed some close bonds with carers and is building her friendships with the other kids with special mention to Eli, Donna and Nae xx